Customer Service and Logistics Coordinator

Job No: ELDERS1677
Location: Sydney Northern Beaches, NSW

Titan Ag is an Australian based producer and supplier of crop protection and animal health products located in Newport on the Northern Beaches.  Titan formulates its products locally in Australia and its alliance with Elders strengthens its ability to offer the best customer service for rural customers, across a wide-reaching national distribution network.


Working closely with the Supply Chain team, you will be responsible for the coordination of Distribution Logistics and related Customer Service Enquiries to ensure orders are processed smoothly for our customers including:


As a Customer Service and Logistics Coordinator, you will enjoy a varying day including:

  • Processing Item Fulfilments in J Curve (ERP) and coordinating Order deliveries by maintaining the day-to-day relationship with our 3PL partners
  • Coordinate Inventory Transfers and process in J Curve
  • Provide assistance to customers with delivery tracking and PODs
  • Ensuring Inventory levels are accurate

Reporting to the Senior Manager, this role will work as part of a team in contributing towards the successful achievement of Titan Ag’s performance.


To excel at TitanAg you will have:

  • Experience in logistics including processing orders, coordinating deliveries, relationships with 3PL partners
  • Experience in Customer Service related to logistics
  • Sound knowledge of J Curve, or experience with similar ERP system
  • Intermediate skills in Microsoft Office with exceptional attention to detail
  • Ability to work effectively in a team environment as well as being motivated and capable of working autonomously
  • Well organised with strong time management skills and the ability to prioritise
  • Excellent written and oral communication skills, in person and over the telephone

This is a great opportunity to join a small but dedicated team who has a desire to use their experience to improve systems and procedures, and who is passionate about Australian agribusiness as well as have access to a number of career pathways within an ASX listed company.

Apply now for this opportunity or contact Andrew Ericsson, for more information.

Applications close 21 April 2021

At Elders, we want our people to reflect the communities we operate in, and encourage applications from a diverse range of people, backgrounds and experiences.  We encourage a positive work-life balance through a range of flexible work options.

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